Highlights LexExchange is a convenient and comprehensive exchange service that makes your life easier. While you focus on your business, Lexmark takes care of everything, including pickup of the defective product (after having removed the cartridge and any options), offsite repair or replacement, and complete reinstallation. You also benefit from telephone and Web-based support. Response time is usually next business day in serviced area and can be adapted to your specific requests, and may vary depending on the type of product.
Manufacturer/Supplier: Lexmark International, Inc
Manufacturer Part Number: 2350364
Manufacturer Website Address: www.lexmark.com
Brand Name: Lexmark
Service Name: LexExpress Advanced Exchange
Marketing Information: Lexmark is committed to delivering fast problem resolution and personalized support to get your printers back on the job as quickly as possible. We offer a variety of customizable service plans to help meet your business's unique needs. From basic service coverage to comprehensive support, Lexmark offers a range of plans to meet the specific demands of your output environment and reduce costly printer downtime.
Product Type: Service
Service Main Type: Replacement
Service Sub Type: Electronic and Physical
Service Details: LexExpress support provides telephone technical assistance for any printer Challenges you may encounter. If your issue cannot be resolved over the phone by the Lexmark Technical Support Center, you will receive a replacement printer,usually by the next business day. We will also provide you with the materials needed to ship the defective printer back to us.
Service Response Time: (Next Business Day)
Service Duration: 2 Year
Product Supported: Lexmark T654x
Detailed Specs
Product Description
Lexmark LexExchange extended service agreement - 2 years
Type
Extended service agreement
Service Included
Replacement
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Designed For
T654dn, 654dtn, 654n
General
Type
Extended service agreement
Service Included
Replacement
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Details
Service & Support Details
Extended service agreement - replacement - 2 years - response time: next business day Technical support - phone consulting - 2 years
Compatibility Information
Designed For
Lexmark T654dn, 654dtn, 654n
Recommended Accessories
(none available)
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